Q:  What is RPA, Inc.?

A:  RPA stands for Reimbursement Plan Administrators.  We are an administration company specializing in employer sponsored dental, vision and medical expense reimbursement plans.  These plans are self-funded and provide the employer with an alternative to 'traditional' plans.  We are not an insurance company.

 

Q:  How does it work?

A:  Employers hire RPA, Inc. to process their employee dental, vision or medical expense reimbursement claims.  The employee receives their services from a licensed provider.  The employee pays for the services at the time of service, often resulting in a discount from their provider.  The employee then submits a claim and proof of payment with an itemization to RPA, Inc.  RPA will then process the claim and on a scheduled basis, will inform the employer of the amount to reimburse the employee.

 

Q:  When do I get reimbursed?

A:  Reimbursement occurs on a scheduled basis established by the employer.  Please call RPA for your employer's reimbursement schedule. 425-432-7002.

 

Q:  What do I need to get reimbursed?

A:  A completed claim form, a detailed billing or itemization of the services received and *proof of payment.

 

Q:  Where do I send my claim?

A:  Mail it to:     RPA, Inc.

                        P.O. Box 781

                        Maple Valley, WA  98038

      Email it to: cs@rpa-inc.com

      Fax it to:  425-432-7004

 

Q:  If I have a question about a claim or covered services, who do I call?

A:  Please call RPA, Inc. at 425-432-7002.  Or you may submit your question by completing the information here.  You will receive a response within two business days, usually on the same day unless it's during the weekend.